Privacy policy.
Last Updated: October 12, 2026
1. Introduction
Studio Keshiki is operated by Mridege LLC, based in California, United States.
We respect your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website, purchase products, register for workshops, request repair services, or subscribe to our newsletter.
By using our website and services, you acknowledge the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
-Personal Information:** Name, email address, phone number, and billing or shipping address.
-Order Information:** Products purchased, payment confirmations, and transaction details.
-Workshop & Repair Information:** Booking details, repair requests, photographs of items, and related communications.
-Website Usage Information:** IP address, browser type, device information, and website activity collected through cookies or similar technologies.
-Newsletter Information:** Email addresses and subscription preferences.
Payments are processed through secure third-party payment providers, including Stripe. We do not directly store complete credit card details.
3. How We Use Your Information
We use your personal information to:
- Process orders, payments, and shipments.
- Manage workshop bookings and repair services.
- Respond to inquiries and provide customer support.
- Send order confirmations, booking details, and service updates.
- Send newsletters and promotional communications when permitted.
- Improve our website, products, and services.
- Maintain website security and comply with legal obligations.
4. Sharing Your Information
We may share necessary information with trusted third-party service providers to operate our business, including:
- Squarespace Website hosting, online store, and email marketing.
- Acuity: Scheduling workshop bookings and scheduling.
- Stripe: Secure payment processing.
- Shipping Providers: Order fulfillment and delivery.
- Analytics Providers: Website performance and visitor activity analysis.
These providers may process personal information according to their own privacy policies and applicable agreements.
We do not sell personal information for monetary compensation.
5. Cookies & Website Analytics
Our website uses cookies and similar technologies to support website functionality, understand visitor activity, and improve the browsing experience.
We may use analytics tools provided by Squarespace to understand how visitors interact with our website.
You can manage or disable cookies through your browser settings. Please note that some website features may not function properly if cookies are disabled.
Where required by applicable law, we will provide additional choices regarding cookies and tracking technologies.
6. Social Media & Advertising
Studio Keshiki uses social media platforms, including Instagram, to share updates and promote our products, workshops, and services.
We may run advertisements on Instagram but do not currently use Meta Pixel to track visitor activity on our website.
When you interact with our social media accounts or advertisements, your information may be processed according to the respective platform's privacy policy.
7. Email Communications
If you subscribe to our newsletter, we may send updates about workshops, products, events, and other Studio Keshiki news.
You may unsubscribe at any time using the link provided in our emails.
We may still send necessary communications related to your purchases, workshop bookings, or repair requests.
8. Data Security & Retention
We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse.
However, no method of online transmission or electronic storage is completely secure.
We retain personal information only as long as reasonably necessary to provide our services, maintain business records, comply with legal obligations, and resolve disputes.
9. Your Privacy Rights
Depending on your location and applicable law, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Request information about how your personal information is used or shared.
- Opt out of certain uses or disclosures of personal information.
- Withdraw consent for marketing communications.
We will not discriminate against you for exercising your applicable privacy rights.
To submit a privacy request, please contact us at support@studio-keshiki.com.
We may need to verify your identity before processing certain requests.
10. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for their privacy practices and encourage you to review their privacy policies before providing personal information.
11. Children's Privacy
Our website is not directed toward children under 13, and we do not knowingly collect personal information from children under 13 without appropriate parental consent.
If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
12. International Visitors
If you access our website from outside the United States, your personal information may be transferred to, stored, or processed in the United States or other countries where our service providers operate.
We will comply with applicable legal requirements regarding international data transfers.
13. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.
Any updates will be posted on this page with a revised date.
14. Contact Information
For questions about this Privacy Policy or how we handle your personal information, please contact:
Studio Keshiki
Operated by Mridge LLC
California, United States
Email: support@studio-keshiki.com